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Here at Shop Front Online we keep an eye on the industry news. You can search our archives by entering any word or phrase. E.g, “Evil”, “Uber”, “MenuLog”, “online delivery”, “food quality” etc. You’ll be surprised at what’s been in the news.
Industry News
DoorDash Scam Found To Be Fraudulently Charging People Who Didn’t Even Have The App
By Becky Robertson of Eat & Drink Food delivery has been absolutely booming amid pandemic lockdown, which…
Class action against DoorDash for deceptively directed customers away from non-partnering restaurants
DoorDash Can’t Duck Restaurant’s False Advertising Suit A federal judge has advanced a class action…
Uber settles out of court with driver who alleged unfair dismissal for late delivery
Uber has reached a confidential out-of-court settlement with a food delivery driver, after Federal Court…
How an unauthorized Uber Eats listing caused chaos for this coffee shop
How an unauthorized Uber Eats listing caused chaos for this coffee shop A few months…
Uber denies a relationship with its drivers and says drivers have the ability to steal food.
Tech behemoth Uber has settled a case with an Adelaide delivery driver who was sacked…
Chef Shane Delia’s food delivery platform Providoor apologises after Father’s Day fails
Chef Shane Delia says Providoor received 25,000 orders over the weekend and 99 per cent…
BCG gets another COVIDSafe contract
Boston Consulting Group has now been paid more than $1 million for its work on…
What Are Push Notifications?
As a small business owner, you may be concerned about communicating clearly with your current…
Disrupting the Restaurant Industry Disruptors
Restaurant Disintermediation – Disrupting the Restaurant Industry Disruptors Disintermediation occurs when there is a decrease…
Menulog and its impact on Australian diners as food quality declines
Menulog, the UK owned Restaurant order aggregator, has continued to grow through 2017 and the…
Uber’s delivery business is now larger than ride-hailing but it’s still losing nine-figures every quarter
Kirsten Korosec, Alex Wilhelm Uber reported its second-quarter earnings Thursday, and buried in the blizzard…
Struggling restaurant owner claims Uber Eats owes him $20,000
Shibo Yu, one owner of Sip Bowl La Mian in Kerrisdale, says he’s been…
Hundreds of Uber Eats User records leaked on Dark Web
https://www.hackread.com/uber-eats-user-records-leaked-dark-web/ User records of Uber Eats, an American online food ordering service, have been leaked…
Uber eats driver caught helping himself to man’s fried chicken
Wear a mask, wash your hands, how about keep your hands out of other people’s…
Uber CEO stands down amid claims the company is collapsing
The Chief Executive Officer of transportation giant Uber has given up his post this week. In an…
Cut restaurant fees or face regulation, Vancouver mayor tells delivery apps
Vancouver’s mayor is threatening to look at regulating third-party food delivery apps if they don’t…
Deliveroo sued for unfairly dismissing worker it accused of being too slow
While most Australians stayed home to avoid catching the coronavirus, Diego Franco worked almost every…
Canberra Times – Union takes on Deliveroo for email sacking
Delivero rider Diego Franco says he was sacked via email and given no chance to…
The New Reality: Canadian restaurants in peril, delivery apps not helping
The COVID-19 pandemic is likely to decimate the restaurant industry in Canada, according to analysts and restaurant…
Restaurants go it alone despite Deliveroo and Uber Eats fee reductions
Restaurant owners say Uber Eats and Deliveroo are still charging unsustainable commissions on delivery, with…
Uber Eats has reduced its commission fee for restaurants, following pressure from its partners – but only by 5%
Uber Eats is slashing its commission fees from 35% to 30%. It comes after restaurant…
Queensland Government – Delivering a win for local cafes and restaurants
Minister for Employment and Small Business and Minister for Training and Skills DevelopmentThe Honourable Shannon…
Startup Daily – Uber Eats delivery riders are not employees, the Fair Work Commission says
Simon Thomsen A former Uber Eats rider who was removed from the platform for being…
Is Deliveroo leaving Australia? Coming 4th in a 2 horse Race
We wrote in December about the DoorDash entering Australia last year and how it may…
My Business – Food delivery giants leave small business short-changed
Maja Garaca Djurdjevic The Franchise Council of Australia has slammed delivery platforms for suggesting customers…
Deliveroo will allow customers to directly tip restaurants but refuses calls to cut its commission
Deliveroo is launching a feature that lets users tip restaurants they order from. The tip…
The New Daily – Restaurants slam food delivery apps for refusing to lower commission
Cafe and restaurant owners are urging food delivery companies such as UberEats and Deliveroo to…
Nearly 1,700 new restaurants have signed up for Deliveroo in the last month, as coronavirus restrictions lead more businesses to shut their doors
More restaurants are signing up to delivery services. (Photo by Matthew Horwood, Getty Images) Nearly…
Apps like Menulog are reporting a surge in restaurants signing up for delivery – as a petition circulates demanding platform fees be slashed
An online petition is calling for delivery companies to reduce the commission fees they are…
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