We may collect personal information to help you place and receive orders and to improve our service. This Privacy Statement explains how we handle your personal information when you place an order through though this website
Information You Provide Directly
You may provide information to us when you place orders through this website, or request a reservation. This information may include your name, email address, phone number, delivery address, and payment information, including credit card information and billing address used to complete the purchase transaction, and other information that may identify you. When you place an order through our Services we collect information related to that order including the date and time of the purchase and delivery
Information We Collect Automatically
We also may receive and store certain information about you and your device(s) automatically when you place an order through this website. This information may include: Information related to the device you use to access our Services, The type of operating system you use to access our Services, Your IP address
Information collected is used to provide the goods or services. We only share your data when required which may include third parties that provide payment processing, advertising services, web analytics, data processing, IT services, customer support, and other services. To help ensure you receive from a delivery driver a high quality delivery, we also may share your information, including your personal information, with delivery drivers, who complete your requested deliveries. Similarly, we may share your name, phone number, order information, customer feedback and other information related to your orders with Merchants. We may also disclose aggregated or anonymized information to third parties.
When Required By Law
We recognise that information related to your orders could contain private information. However, we may be required to disclose your information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity
Data Retention
We will retain your personal information for as long as is required to meet legal requirements in each country of operation including maintaining a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may aggregate and anonymize data and may retain aggregate or anonymized data indefinitely.
Children’s Information
Our Services are not intended for children under 13 years of age and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us.
International Users
Regardless of where you use our services, the information collected as part of that use will be stored and maintained on servers located in Australia We may from time to time, use third party storage providers for this purpose. As we are an Australian business, any information we obtain about you will at a minimum be stored in accordance with Australian privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our Services, you consent to this collection, transfer, storage, and processing of information in Australia.
Security
We have implemented administrative, technical, and physical security controls that are designed to safeguard personal information. However, no online activity is ever fully secure or error-free. Therefore, we do not guarantee that your personal information is absolutely secure. Please keep this in mind when disclosing any personal information or other information to us. You are responsible for safeguarding your username and password.
Changes to This Privacy Statement
Our Services may change from time to time. As a result, we reserve the right to update or modify this Privacy Statement at any time and from time to time without prior notice. If we make any material changes to the way we use or disclose your personal information, we will notify you by email, at the email address you have provided to us. If you object to any changes you must cease using our Services. Your continued use of our Services after any changes or revisions to this Privacy Statement indicates your agreement to the terms of the revised Privacy Statement.
