Job Tracking and Service Management

YOBA Service Management

YOBA includes a comprehensive service management module.perfect for service industries, trades or anyone that needs to track jobs from entry to grave.

Some of the many service management features include:

  • Job entry, allocation, scheduling and dispatch
    Jobs can be allocated to one or more team members with features determined by the team members login rights.
    Jobs can be auto allocated based on the customers preferred team member.
  • Store unlimited job notes and job updates with quick access to job summary.
  • Quick access to customer’s phone and address with Google Maps and Phone dialler integration
  • Record docket number, onsite time, time spent on job, delay spent on job
  • Attach photo’s to jobs
  • Track customer service history
  • Block black banned customers from job entry